Sales Support Administrator (Bilingual French)
3E
Customer Service, Sales & Business Development
Bethesda, MD, USA
Posted on Nov 12, 2024
About 3E:
We are a mission-driven company with the purpose to enable a safer, more sustainable world!
3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.
Are you ready to shape the future? Come join us!
About the Role:
Are you a proactive, detail-oriented professional fluent in French and English, eager to enhance the efficiency of a dynamic sales team? As our Sales Support Administrator, you will ensure seamless execution of the entire sales process, managing the lifecycle of sales orders and renewals from intake through final processing. In this role, you’ll be responsible for accurate data entry in Salesforce and maintaining the integrity of sales and ACV reporting. You’ll collaborate closely with Sales, Finance, and Legal teams to guarantee the timely, compliant processing of contracts, purchase orders, and related documentation.
If you’re ready to thrive in a supportive, fast-paced environment and make a significant impact in sales operations, we’d love to hear from you. Join us in delivering excellence and efficiency at every stage of the sales process!
While the preferred location for this role is near our Bethesda, MD or Canton, OH offices, we welcome applicants based within the Eastern time zone.
What You'll Do
- Sales Order Management: Take ownership of the order process by reviewing and processing sales orders in Salesforce, managing client records, and working closely with Finance and Legal teams to uphold company standards.
- Sales Team Support: Provide essential support to the sales team, including preparing and updating sales orders, assisting with renewals, and supporting French-speaking clients.
- Project Assistance: Drive data clean-up, process improvements, and contribute to system integration initiatives.
What Makes You A Great Fit
- Education & Experience: Associate degree or equivalent, 1-3 years of experience in sales support, customer service, or account management.
- Skills: Fluency in French and English is required along with expertise in MS Office, and a proactive mindset with strong organizational and detail-focused skills. Salesforce or similar CRM experience preferred.
- Work Hours: Ability to work 6 AM to 3 PM Eastern Time, accommodating European customers and internal stakeholders.
Pay Transparency:
The anticipated salary range for this position is $44,000-$60,000 per year. The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.
In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
Our US Benefits Include:
Health, dental, and vision insurance
Life insurance and disability coverage
Generous PTO accrual and paid parental leave
401(k) plan with company matching
Employee assistance program
Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
Disclosures:
3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to recruiting@hr.3eco.com
Visit us at https://www.3eco.com/
Follow us at https://www.linkedin.com/company/3e-safer-world/
Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.